> ## Documentation Index > Fetch the complete documentation index at: /docs/llms.txt > Use this file to discover all available pages before exploring further. # Contact support > Ask the docs assistant, open a request in the Console, or get help signing in. ## Ask the docs Press ⌘ + I (Mac) or Ctrl + I (Windows) to chat with the AI assistant. ## Open a request In the [Console](https://console.flatpeak.com/support), select **Support**, then **New request**. The page tracks your requests and every reply, and you get an email for each reply. ![Flatpeak Support](https://mintcdn.com/flatpeak-d495c19e/2B6nWUU4-c2pSD3E/images/shared/dashboard-support.png?fit=max\&auto=format\&n=2B6nWUU4-c2pSD3E\&q=85\&s=20a8dd2a68934440bc1be953a8b4fde0) Flatpeak aims to reply within the time set by the [support policy](https://flatpeak.com/legal/support-policy), or within 24 hours for requests it does not cover. Replies can take longer in busy periods. Emails to [support@flatpeak.com](mailto:support@flatpeak.com) do not open support requests, so use the Console. ## Sign-in help If you cannot sign in to the Console, use the [sign-in help form](https://console.flatpeak.com/auth/help) or email [hello@flatpeak.com](mailto:hello@flatpeak.com). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.